indomax77 Platform Privacy Notice

This page describes what we collect when you use indomax77 and how we keep that data protected. We at indomax77 collect personal information only to verify your account, process your deposits and withdrawals, and comply with legal requirements. We do not sell your data to third parties.

Our privacy practices apply to all users of indomax77, whether you access via Android app, iOS browser, or desktop. We handle your email, phone number, identity documents, and payment details with encryption and secure storage. This notice explains what data we collect, how we use it, who may access it, and your rights.

If you have questions about our privacy practices, contact our support team via the in-app chat or email. We respond during standard business hours.

What Data We Collect on indomax77

We collect personal information in three categories: account data, payment data, and activity data.

Account data: Email address, phone number, password, date of birth, and full name. We use this to create and verify your indomax77 account.
Identity documents: Copy of your KTP, passport, or driver's license, plus proof of address. We collect these to comply with anti-fraud and anti-money-laundering regulations.
Payment data: E-wallet account details (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) or bank account information (mobile banking, local payment, online payment, e-wallet). We store this securely to process deposits and withdrawals.
Activity data: Records of your deposits, withdrawals, game activity, and support interactions. We use this to detect fraud, resolve disputes, and improve our service.
Device and network data: Your IP address, device type, browser version, and connection type. We collect this for security and to optimize indomax77 for mobile and desktop access.

How We Use Your Data

We use your data for five main purposes:

Account verification: We verify your identity to prevent fraud and comply with anti-money-laundering laws. This is a one-time process; once approved, your account remains verified for future deposits and withdrawals.
Payment processing: We use your payment details to process deposits via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank transfers (online payment, e-wallet, mobile banking, local payment). We do not store your full payment credentials; we store only the account identifier and transaction history.
Legal compliance: We retain records of your account, deposits, withdrawals, and game activity to comply with Indonesian regulations and international anti-fraud standards. We may share this data with regulators if required by law.
Customer support: We use your contact information and activity history to respond to your support requests, resolve disputes, and improve our service.
Security and fraud prevention: We monitor your account for suspicious activity, unusual login patterns, and potential fraud. We may block or restrict your account if we detect unauthorized access.

Third-Party Processors

We work with third-party service providers to operate indomax77. These processors handle specific functions but do not own or control your data.

Payment processors: E-wallet providers (online payment, e-wallet, mobile banking, local payment, online payment) and banks (e-wallet, mobile banking, local payment, online payment) process your deposits and withdrawals. We share only the information necessary to complete each transaction.
Game providers: Playtech and other game studios host live-dealer games and slots on indomax77. They may receive your account ID and game activity data to deliver games and detect fraud.
Cloud hosting: Our servers may sit outside your jurisdiction (e.g., in Singapore or Australia). We encrypt all data in transit and at rest to protect it from unauthorized access.
Compliance and fraud services: We may share your data with third-party fraud-detection and compliance services to verify your identity and detect money-laundering activity.

Data location: We store your data on secure servers. Some servers may be located outside Indonesia. We apply the same encryption and security standards regardless of server location.

How Long We Keep Your Data

We retain your data for as long as your account is active, plus a retention period after closure. Account data (email, phone, name) is kept for seven years to comply with anti-money-laundering regulations. Payment records are retained for five years. Game activity logs are kept for two years. Identity documents are stored securely and deleted after verification is complete, unless we are required by law to retain them longer.

Your Rights on indomax77

You have the right to access, correct, and delete your personal data, subject to legal and regulatory requirements. You can request a copy of all data we hold about you by contacting our support team. You can update your email, phone number, and payment details directly in your account settings. You can request deletion of your account and associated data, though we may retain records as required by law.

You have the right to object to our use of your data for marketing or profiling. We do not send unsolicited marketing emails; we only contact you about your account, deposits, withdrawals, and support requests. You can opt out of non-essential communications by updating your account preferences.

Cookies and Tracking

We use cookies to keep you logged in, remember your preferences, and detect fraud. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may affect your ability to use indomax77. We do not use cookies to track you across other websites.

We use analytics tools to understand how users interact with indomax77. These tools collect anonymous data about page views, button clicks, and session duration. We do not link this data to your personal identity.

How We Protect Your Data

We use industry-standard encryption (TLS/SSL) to protect data in transit between your device and our servers. All sensitive data (passwords, payment details, identity documents) is encrypted at rest using AES-256 encryption. We limit access to your data to authorized staff only. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

We do not guarantee absolute security. No system is non-specific info secure. If we discover a data breach, we will notify affected users and relevant authorities as required by law.

Jurisdiction and Compliance

Our services are available only where local law permits. We comply with applicable data-protection laws in supported jurisdictions, including Indonesia. Users are responsible for verifying that their use of indomax77 complies with their own jurisdiction's law. If you are in a jurisdiction where online gaming is prohibited, you should not use indomax77.

Contact Us About Privacy

If you have questions about our privacy practices, want to access your data, or wish to file a complaint, contact our support team. We respond to privacy requests within 30 days. You can reach us via the in-app chat, email, or by visiting our FAQ section. Our English-speaking support team is available during standard business hours.

Updates to This Privacy Notice

We may update this privacy notice from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on indomax77. Your continued use of indomax77 after such changes constitutes your acceptance of the updated notice. We encourage you to review this page periodically to stay informed about how we protect your data.